Welcome to pestsolutionx. These Terms of Service (“Terms”) govern your use of our website and the purchase of our customized on-site pest control and dust mite removal services. By booking a service or placing an order through our website, you agree to be bound by these Terms.
1. Corporate Identity & Business Information
The brand pestsolutionx and website www.pestsolutionx.com are owned and operated by:
- Company Name: БиоЩит Контрол ДДД ЕООД
- Brand: pestsolutionx
- Registration Number (EIK/UIC): 208732520
- Registered Address: Архитект Никола Лазаров 23, вх. Ц4, ет.1, ап.4, 1756 Sofia, Bulgaria
- Official Email: control@pestsolutionx.com
- Telephone: +359 876949423
2. Service Scope & Geographic Limitation
pestsolutionx specializes in customized, professional on-site pest control and dust mite treatment services.
- Geographic Coverage: Our services are strictly available to residential and commercial customers located within designated service zones in the European region.
- Service Nature: All service solutions, treatment plans, and quotes are tailored according to customer specifications and property requirements.
3. Billing Terms & One-Time Payment Model
- One-Time Purchase Model: All transactions conducted through pestsolutionx are strictly one-time purchases. We do not offer recurring subscriptions, automatic renewals, or hidden fee structures.
- Pricing & Transparency: All prices quoted on our website or provided in customized quotes are listed in Euros (€) or local European currencies and include applicable taxes (e.g., VAT) where required by EU law.
- Payment Processing: Payments are processed securely via third-party payment gateways (Stripe). You agree to provide current, complete, and accurate billing and card information for all purchases made on our platform.
- Payment Authorization: By placing an order, you authorize БиоЩит Контрол ДДД ЕООД via Stripe to charge your designated payment method for the full total amount of the selected service package or quote.
4. Appointment Booking & On-Site Service Execution
- Service Scheduling: Upon booking confirmation and successful payment, an appointment date and time window will be confirmed via email or telephone.
- Access to Premises: The customer must ensure clear and safe access to the property at the agreed-upon appointment time for field personnel to perform the customized treatment.
- Pre-Service Preparation: Instructions regarding property preparation (e.g., clearing items or vacating rooms during application) will be communicated prior to the scheduled visit.
5. Cancellations, Rescheduling & Refunds
- Rescheduling: Customers may reschedule an appointment free of charge by contacting us via email at control@pestsolutionx.com or phone at +359 876949423 at least 24 hours prior to the scheduled service time.
- Cancellations: Cancellations made prior to service dispatch or execution are processed according to our standard refund policy.
- Completed Services: Due to the specialized nature of custom on-site labor and materials used during treatments, completed on-site treatments are non-refundable once performed, except where guaranteed by applicable European consumer protection regulations or service warranties.
6. Health, Safety & EU Compliance
All chemical and non-chemical treatments, equipment, and procedures utilized by БиоЩит Контрол ДДД ЕООД strictly comply with European Union health, safety, and environmental protection standards. Safety Data Sheets (SDS) and post-treatment guidelines are available upon request.
7. Intellectual Property
All original content, text, customized service guides, images, branding, and graphics displayed on www.pestsolutionx.com are the intellectual property of БиоЩит Контрол ДДД ЕООД or licensed for use. Unauthorized copying, distribution, or reproduction is strictly prohibited.
8. Limitation of Liability
To the maximum extent permitted under applicable Bulgarian and EU laws, БиоЩит Контрол ДДД ЕООД shall not be liable for indirect, incidental, or consequential damages resulting from pre-existing structural property defects, improper pre-service preparation by the customer, or unauthorized interference with applied treatments.
9. Governing Law & Dispute Resolution
These Terms and any agreements for the provision of services shall be governed by and construed in accordance with the laws of Bulgaria and applicable European Union regulations. Any disputes arising from these terms or services provided shall be subject to the jurisdiction of the competent courts in Sofia, Bulgaria.